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Design Untangled | A UX & design podcast in plain English cover art
Design Untangled | A UX & design podcast in plain English

S2E1: Abbie Walsh - How diversity and design can be a catalyst for change

January 26, 202137 min · 6,508 words

Show notes

We’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of uncertainty. How can diversity in the design process help organisation future proof products and services in this unpredictable world we live in?

Highlighted moments

If you actually force collisions, and sometimes it can be quite tense because you get people who've always thought in one way and some people have always thought in another and you're forcing them to kind of find a middle ground. And that middle ground means giving something up. But in doing that, you find something new, brand new, that is additive.
you'll basically have, maybe you start with, like, a checklist. And that sounds really obvious, but you have a checklist when you kick off a project, right? And you want to make sure that everybody has what they need. Part of that is, is our team reflective of the customer?
So the iPlayer was for everyone that had a TV licence, which was, you know, a huge percentage of the population of the UK. So it had to be usable by everyone, which I remember at the time thinking that's just crazy, kind of flies in the face of, you know, everything you learn about how to design a product.

Transcript

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