Why Do People Respond to Change the Way They Do?

“we aren't necessarily opposed to a technology that's going to help us do our job more efficiently and effectively instead we are opposed to that transition period if you will that what what dw winnicott called the transitional space right that time where you are going from current state to future state and the uncertainty that's in that space”

“instead of just giving out these tangles he had them personalized and he had them personalized with the organization's mission and value and so it was if to say to all 182 employees i understand this is going to be a challenge for all of you and you need to remember what kept us together it wasn't me i'm not the glue the glue is you the glue is the mission the glue is the values”

“it wasn't steve jobs the leader that people were attached to i think it was the innovation and the future focus and being a part of something revolutionary is what people wanted to be a part of that's what they were attached to”