
Everyday Neuro: Psychology and Neuroscience Podcast
Everyday Neuro 025: The Neuroscience of Psychological Safety – When Admitting Mistakes can be the Best Solution
July 7, 202521 min · 3,648 words
Show notes
In this episode, we review the work of Amy Edmondson and the concept of Psychological Safety taking into account the brain science behind the now world famous approach to developing team productivity and cohesion through admitting mistakes. Find out more about the effects of Psychological Safety on the brain and ways to adopt a 'psychologically safe' approach to work and communication with others.
Highlighted moments
It was while studying medical teams that Amy predicted that better teams would make fewer mistakes. But surprisingly, she found the opposite was true. Rather, high-performing teams reported more errors.
“the ACC is the part of the brain that is activated when we experience social exclusion, criticism, rejection, or embarrassment. But it also activates when we respond to actual physical pain.”
“neuroplasticity, which thrives in environments where mistakes are seen as learning opportunities and not as failures. The idea that our brains can adapt and become more efficient when we learn in a psychologically safe way is in stark contrast to the research that shows degradation of ability and brain health when people are in highly stressful environments”
“often calmly delivering a curious approach and admitting that something's not quite working out will actually lead to the perception of a more genuine interaction.”
Transcript
Transcript not available for this episode yet.
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