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Crisis Designer Podcast

Leading Resilience at Scale: Inside Netflix’s Crisis Approach - A conversation with Gayle Anders

August 22, 202534 min · 6,117 words

Show notes

In this episode, we speak with Gayle Anders, Global Business Continuity Program Manager at Netflix and Head of the BCI USA Chapter, to explore what it really takes to build resilience across a fast-moving, global organization. Drawing on his background as a U.S.

Highlighted moments

I am always of the opinion, like, who else can do this work? Right. If I create a checklist or I just document my processes, can somebody else come in and just keep the lights on until I'm back
For the tabletop exercise, I am always in favor of shock and awe. So I don't tell anybody anything except for that it's happening on this day. And all I need you to do is be you.

Transcript

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