Crisis Designer Podcast
War Room Design: Training Leaders to Decide Under Pressure - A conversation with Scott Campbell
December 19, 202532 min · 4,564 words
Show notes
In this episode of the Crisis Designer Podcast, we’re joined by Scott Campbell, founder of NXUS, where he designs fully immersive war room simulations that test decision-making, collaboration, and self-awareness in high-stakes environments.
Highlighted moments
We just expect people to make decisions and know how to do it. Now, when you're in really high stakes environments like the police and the army and even surgeons, you get regular training. But outside of those types of environments, you don't get the high pressure types of training on a regular basis
“Everything from the lighting to the ambient sound to where we put things like cups and the types of laptops that people are using. There's a big clock in the corner, a countdown clock, those types of things. Things that really set a trigger once you're under pressure.”
“some groups will ask it within five minutes. Other groups will take 45 minutes to ask the same question. And it's a key decision because that actually then gives them the information to start to become more confident in the scenario.”
“the majority of active shooter incidents in the United States, for example, lasts for about eight to 10 minutes. That's the actual shooting part that happens, right? And so that's not going to fill up a scenario. And so what we then have to think about is, okay, how do we introduce the scenario?”
Transcript
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