Crisis Designer Podcast
Designing Holistic Crisis Exercises - A conversation with Maura Santunione
September 12, 202526 min · 2,450 words
Show notes
In this episode of the Crisis Designer Podcast, we speak with Maura Santunione, Global Business Continuity Manager and Leader of the BCI Italy Chapter. With over two decades of experience across security, crisis preparedness, and operational risk, Maura has helped shape international resilience strategies that turn theory into action and foster true organizational capability.
Highlighted moments
scenarios are selected not just for their likelihood, but for their potential to effectively test and validate key capabilities across the organization.
“I always plan the entire exercise with the after-action review in mind, so we know exactly what we need to evaluate and learn from.”
“feedback without follow-up is just a smoke talk or a coffee break.”
“We performed in a plant with more than 3,000 people with simulation of simultaneously supply chain disruptions and all the event management phases in order to understand if the entire chain works now, because sometimes we tend to test phase by phase now in different exercises.”
Transcript
Transcript not available for this episode yet.
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