Show notes
Willy and Heidi were both gig workers for Shipt, the fast-delivery app for groceries or same-day shopping. In 2020, they both realised: the pay algorithm had changed. Now, they couldn’t tell what a job would pay, or whether it would earn or lose them money. Instead of just taking it, they decided to fight back.
Highlighted moments
A company that takes away the right to set the price of labor from a worker is treating them not as a freelancer, but as an employee.
“It's not obvious why a platform should have the authority to kick someone out of the workforce, effectively.”
“if we looked at just the end of the data set, that number went up to 60% if you looked at just the last week of data. And then we also saw that the average payout that everyone was receiving fell from the beginning of the data set in April to the end of the data set in October, 15% over time.”
Transcript
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