Babysitting the Machine: Glean's Rebecca Hinds on the Hidden Human Labor of AI at Work
June 10, 20261h 46m
Show notes
Rebecca Hinds, author of "Your Best Meeting Ever" and Head of the Work AI Institute at Glean, breaks down the surprising findings from the new Work AI Index 2026 report surveying 6,000 workers. While 87% now use AI and report saving 13 hours per week, only 13% say their organization is performing significantly better—a paradox explained by two new concepts: "botsitting" (the hidden labor of making AI useful) and "botshitting" (delivering AI-generated work you can't defend). They discuss practical solutions including better-integrated AI systems, smarter AI detection policies, and aligning work to meaningful missions. LINKS: Rebecca Hinds Personal Website Glean Work AI Institute Your Best Meeting Ever Book Glean Enterprise AI Platform Stanford Future of Work Glean Enterprise Graph Pangram Labs AI Detection OpenAI ChatGPT Product Page Anthropic Claude Product Page Google Gemini Product Page Microsoft 365 Copilot Page Glean AI Transformation 100 Rebecca Hinds LinkedIn Profile Sponsor: Claude: Claude by Anthropic is an AI collaborator that understands your workflow and helps you tackle research, writing, coding, and organization with deep context. Get started with Claude and explore Claude Pro at https://claude.ai/tcr CHAPTERS: (00:00) About the Episode (03:22) Grounding AI adoption (06:46) Methodology and Glean (12:25) Productivity paradox emerges (Part 1) (20:31) Sponsor: Claude (22:22) Productivity paradox emerges (Part 2) (25:36) Bot sitting burden (34:00) Hidden time savings (39:56) Meaning versus automation (47:14) Enterprise graph potential (53:13) Detecting bot slop (01:00:32) Retention and incentives (01:07:54) Transformation and mission (01:20:06) AI teammate model (01:26:01) Future organizational design (01:32:31) Research and meetings (01:41:43) Episode Outro (01:45:07) Outro PRODUCED BY: https://aipodcast.ing
Transcript
Transcript not available for this episode yet.
More from The Cognitive Revolution
AI in the AM — Week 1 Highlights (June 2026)
Jun 6, 20261h 22m
Nested Learning: Ali Behrouz on the Quest for Continual Learning & Illusion of AI Architectures
Jun 3, 20263h
Inside Nathan's Second Brain: Daniel Miessler, Security Expert & Creator of PAI, Audits My AI Setup
Jun 1, 20262h 32m
Your Biggest Lever: Designing your AI Career for Maximum Impact, with 80,000 Hours founder Ben Todd
May 26, 20261h 42m
All Compute Is Food: Palisade's Jeffrey Ladish on AI Shutdown Resistance, Self-Replication & Ecology
May 24, 20262h 13m